Last updated: 02/05/2025
At Steps.bike,
your privacy is a top priority. This Privacy Policy explains how we collect,
use, protect, and share your personal information when you use our app.
By using Steps.bike,
you agree to this Privacy Policy. If you have any questions or concerns, please
contact us at: support@steps.bike
1. Data
Controller
The data
controller responsible for your personal data is:
• Company
Name: Steps.bike
• Address:
Harju
maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, ESTONIA
• Email:
info@steps.bike
2. Data We
Collect
We collect
several types of personal data to provide our services:
2.1. Data You
Provide
• During
account creation: Name, email address, phone number, and password.
• When
using the app: Information related to booking requests or interactions with
partner shops.
2.2. Data
Collected Automatically
• Geolocation
data: To locate nearby partner bike shops.
• Technical
data: IP address, device type, operating system, app version, etc.
• Cookies
and similar technologies: To enhance your user experience.
2.3. Data from
Third Parties
If you register
via a third-party service (e.g., Google or Apple), we may receive certain
information such as your name and email address from those platforms.
3. Purpose of
Data Use
We use your
personal data for the following purposes:
1. To
provide, personalize, and improve our services.
2. To
geolocate partner shops near you.
3. To
manage interactions with shops (bookings, communications, payments, etc.).
4. To
communicate with you, including important updates and notifications.
5. To
comply with legal obligations and prevent fraudulent or abusive use of the app.
4. Data Sharing
We only share
your personal data with:
1. Partner
bike shops: To process your requests or bookings.
2. Third-party
service providers: For services such as data hosting, usage analysis, or
sending notifications.
3. Competent
authorities: If required by law or to protect our rights.
Your data will never
be sold to third parties for commercial purposes.
5. Data
Retention
Your personal
data is retained as long as necessary to provide our services or fulfill legal
obligations. If you delete your account, your data will be deleted or
anonymized unless required by law.
6. Your Rights
Under the General
Data Protection Regulation (GDPR) or other applicable laws, you have the
following rights:
• Right
of access: Obtain a copy of your personal data.
• Right
to rectification: Correct inaccurate or incomplete data.
• Right
to erasure: Request the deletion of your data.
• Right
to restriction: Limit the processing of your data.
• Right
to object: Refuse the use of your data for certain purposes.
• Right
to data portability: Receive your data in a structured, readable format.
• Right
to withdraw consent: At any time, for processing based on your consent.
To exercise
your rights, contact us at: info@steps.bike
7. Data
Security
We implement
technical and organizational measures to protect your data from unauthorized
access, disclosure, or destruction. However, no system is completely secure,
and we cannot guarantee absolute security.
8. Geolocation
Data
Geolocation is
essential for the app’s functionality. You can disable geolocation through your
device settings. However, some app features may not function properly without
it.
9. Use of
Cookies
We use cookies
and similar technologies to:
1. Enhance
app performance.
2. Analyze
app usage.
3. Store
your preferences.
You can manage
your cookie preferences through your device or browser settings.
10. Changes to
the Privacy Policy
Steps.bike may
update this Privacy Policy at any time. We will notify you of significant
changes via an in-app notification. The “Last updated” date at the top of this
page reflects the latest version.
11. Contact
Information
For any
questions or concerns regarding this Privacy Policy, please contact us at:
• Email:
info@steps.bike
• Address:
Harju
maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551 ESTONIA.
Thank you for trusting Steps.bike to secure your bikes and enhance your
cycling experience!